Williams-sonoma.com Website Review & Ratings + Williams-Sonoma Coupons
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Williams-sonoma.com Website Review & Ratings + Williams-Sonoma Coupons

Williams-Sonoma: Products & Services

Williams-Sonoma is a long established name when it comes to home furnishings and cookware products. Everything you need for the kitchen, cooking, furniture, food and more. A look at the categories at Williams-Sonoma will give you an idea of just how many products they sell.

  • Cookware includes Dutch ovens, roasters, saucepans, soup and stock pots, teakettles, cast iron and copper cookware, nonstick and stainless-steal cookware and more.
  • Cooks' tools such as baking and pastry tools, canning and preserving, cookbooks, cooking utensils, graters and peelers, mixing bowls, strainers, timers, thermometers and scales.
  • Cutlery, knife sets, bread knives, paring knives, steak knives, chef’s and Santoku knives and knife sharpeners and storage.
  • Electrics category has blenders, juicers, coffee makers, espresso makers, food processors, mixers, pressure, rice and slow cookers, toasters and ovens, waffle makers and stoves.
  • Bakeware includes baking dishes, pastry tools, bread and loaf pans, cookie cutters, pie dishes and cookie sheets.
  • Table top and bar, dinnerware, flatware, glassware, table linens, stemware, bar tools and wine tools.
  • Homekeeping has aprons, oven mitts, food storage, islands and carts and vacuums.
  • Outdoor category has grills, pizza ovens, grilling tools and accessories.
  • Food includes baking mixes, beverages, butcher shop, cakes, candy, cheese, meat and poultry, oils, vinegars and condiments, seafood, seasonings and more.
  • The Williams-Sonoma Home category includes furniture and upholstery, bedding and bath, lighting, pillows, rugs and mats, stoves and wall décor.
  • Agrarian has products like seeds, plants, garden tools and supplies, raised beds and planters, beekeeping and books. 
Williams-Sonoma: Company Background

Williams-Sonoma was founded in 1956 when Chuck Williams opened the first store in Sonoma, California selling a small array of cookware that was imported from France. Today, Williams-Sonoma has more than 250 stores nationwide in addition to their catalog and online website. They trade on the New York Stock Exchange under the symbol of WSM. You can also watch an interesting video of how Williams-Sonoma started. For questions or assistance, you can call 1-877-812-6235.

Williams-Sonoma: Customer Feedback & Reviews

Williams-Sonoma has mixed customer comments and ratings with customer service being the main complaint, though many of the comments are several years old.

  • Epinions rated them 3/5 based on 19 reviews.
  • Yahoo rates them 4.5 stars out of 4 based on 25 ratings.
  • Google shows a rating of 3.4/5 based on 53 reviews.

Some recent comments include:

  • “The first salesperson acted skeptical - had to call a manager over to get results - inconvenienced and insulted….” Yahoo.
  • “High-end home stores like Williams-Sonoma are normally far too intimidating (and pricey) for me, but the beauty of online shopping is that the Internet is the great equalizer – we are all alike when browsing cake pans at 11:00 pm in our…”Epinions
Williams-Sonoma: Business Credibility & Trustworthiness

Williams-Sonoma is a member of the San Francisco Bay Area and Northern Coastal California Better Business Bureau. They have no rating with the BBB. Their Better Business Bureau file was opened in 1976. Williams-Sonoma has been awarded numerous awards:

  • In 2011, Williams-Sonoma was named the St. Jude Children's Research Hospital's Corporate Partner of the Year.
  • The National Retail Federation's Innovator of the Year Award in 2004.
  • In 2002, Chuck Williams was Inducted into the Hall of Fame Culinary Institute of America
  • In 2003, Chuck Williams was honored by the Valley of the Moon Boys and Girls Club of Sonoma, CA.
  • You can read the full list of awards on their Company Overview page.
Williams-Sonoma: Website Popularity & Google Ranking

Williams-Sonoma has the following internet rankings:

  • Alexa.com shows them with a traffic ranking of #1,328 in the United States and a global traffic ranking of #6,674 with a reputation number (sites linking in) of 10,640. Their audience is mainly women between the ages of 25 and 65.
  • According to Compete.com, they have 1,488,714 unique visitors per month.
  • Their Google Page Rank is 6/10.
Williams-Sonoma: Social Media Presence

You can follow Williams-Sonoma on the following social media sites:

Williams-Sonoma: Website Security & Safety
  • Williams-Sonoma uses the https secure internet connection at the checkout.
  • They are not listed as a suspicious website according to the Google Safe Browsing tool. Of the 66 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded or installed without user consent. 
Williams-Sonoma: Pricing & Packages

Prices at Williams-Sonoma are similar and in many cases lower for the same brand name products compared to other stores. The following comparisons do not include shipping costs.

  • Le Creuset Signature 6-Piece Cookware Set cost $549.95 and the cost through Amazon.com is $599.95.
  • Le Creuset Signature Round Wide Dutch Oven currently costs $199.95 at Williams-Sonoma and the cost at similar companies is $304.95.
  • Cuisinart Soup Maker & Blender currently costs $149.95 at Williams-Sonoma and costs $149.99 at Bed Bath and Beyond.
  • Taylor Grill Surface Thermometer costs $9.95 at most stores.
  • Breville Juice Fountain Elite currently costs $299.95 at Williams-Sonoma and through Amazon. 
Williams-Sonoma: Shipping Rates & Policies

Williams-Sonoma is currently offering free shipping on all orders over $49 if you enter the promo code ship4free.

Their standard shipping costs are determined by the cost of your purchase.

  • For orders up to $15, the cost is $5.50
  • Orders of $15.01 to $25.00 costs $6.50
  • Orders of $25.01 – $35.00 costs $7.50
  • For the rest of the shipping charges, please read their Shipping Cost page.

They also ship to Alaska, Hawaii, U.S. Territories and APO/FPO addresses. Perishable items can only be shipped to the continentalUnited States. For international shipping, go to their International FAQ

Williams-Sonoma: Payment Methods Accepted

Williams-Sonoma accepts the following methods of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover Network credit cards

You can pay using your Williams-Sonoma gift card or eGift card. You can also apply for the Williams-Sonoma Visa card and use it. This Williams-Sonoma Visa card can also be used anywhere that Visa cards are accepting. 

Williams-Sonoma: Returns, Refunds & Exchange Policy

If you are not completely satisfied with your purchase from Williams-Sonoma, you can return the item within 90 days of the original purchase date for an exchange, refund or store credit.

Defective products can be returned at any time for a replacement or merchandise credit only. Personalized and monogrammed products, special order items or products that have been shipped directly from the manufacturer cannot be returned except when due to defect. For more information, you can read their Return Policy page.

Williams-Sonoma: Product images & screenshots
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